For residential mortgage customers who are financially impacted by the COVID-19 pandemic, CLS offers a Forbearance Plan that temporarily pauses mortgage payments for an initial period of up to 180 days. Upon request, an additional 180 days are available for a maximum forbearance period of 360 days. Additional extensions may also be available.
For all customers on a Forbearance Plan, at the end of the forbearance period, there are repayment options available to you. No one will be required to immediately “make-up” the paused payments, all at once or in a “lump sum”.
For customers who are financially impacted by the COVID-19 pandemic, are on a Forbearance Plan, or have been impacted by storms or other natural disasters, please find more information here: www.communityloanservicingcares.com.
